Here At StuartAndSon.com We Like To Make Sure We Provide An Outstanding Customer Service.

We Will Always Give You An Option To Have A Replacement Item Sent Out If It Is Damaged Or Faulty.

We Have A 30 Day Returns Policy On Most Of Our Items. However There Are Some Items Where We Are Unable To Accept Returns These Items Are Listed Below:

  • Products That Have Been Personalised / Made To Order
  • If You Have Made A Spelling Mistake On Your order
  • Perishable products, such as food And Drink

Faulty Items:

  • If The Item You Have Received Is Faulty You Have 30 Days To Return It To Us.
  • If You Receive A Faulty / Damaged Personalised Item Please Contact Us With Images Of Your Faulty / Damaged Item

How To Initiate The Returns Process:
Contact Us